Phase 5: Complete the form as correctly and totally as feasible. You may have to deliver appropriate order data, which include order figures or monitoring IDs.
Wait and see: Do not forget that aid teams offer with several queries daily. Give them time to reply and keep away from sending various messages for the same difficulty Except if necessary.
The most direct strategies to Get hold of Shopee customer service in the Philippines is by providing them a phone. Comply with these uncomplicated steps to reach a customer service agent.
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Action 3: Listen diligently on the automated menu possibilities. Pick the appropriate alternative related to your question or worry. If You can't obtain the ideal alternative, remain at stake, as your connect with may very well be redirected to some customer service consultant.Phase two: Stop by the Help Centre, which you'll be able to obtain from the app’s key menu or the website’s footer.
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Move 5: When you finally’re linked to a customer service consultant, describe your question or worry intimately. Attach any suitable documentation if needed.
When employing Shopee within the Philippines, you may need to contact consumer service for aid for quite a few reasons, such as delivery concerns or requesting a refund. That’s why you have to know how you can Get hold of Shopee consumer service.
Action two: Dial the offered buyer service hotline number. Ensure that you have your order details, account info, and any suitable documentation Completely ready ahead of calling.
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